A recruitment leader looks out over the London skyline at dusk

Advisory for Recruitment Leaders & Business Owners

When everyone looks to you, who do you turn to?

Leadership can be a lonely place.

Richard works privately with founders, MDs and senior leaders across the built environment - helping you solve a defined challenge or simply providing an experienced head in your corner when the decisions that matter are yours alone.

Explore Advisory

The View From the Top

It's different when it's your decision.

Everyone looks up

Your team, your clients, your partners - they all want direction. Nobody asks how you are.

You can't ask anyone

The questions you carry are too sensitive for the people around you. So you carry them alone.

The stakes are higher

It's your name, your money, your legacy. Getting it wrong costs more than a bad quarter.

You're too close

You built this. You can see every detail - which is exactly why you can't always see the shape of it.

There's no benchmark

No one hands you a manual for your specific business at this specific moment. You're writing it as you go.

You still have doubts

Even the best operators second-guess the big calls. The question is whether you do it in silence or with someone credible.

"You don't need someone who knows more about your business than you do. You need someone who understands businesses like yours well enough to see yours differently."

Why Richard

Been there. Done it. Still sees what's happening now.

Richard has held senior recruitment leadership in the built environment. He's led growth, managed turnarounds, restructured teams and sat in the seat you're sitting in now - so the conversation isn't theoretical.

Running Lusso Search keeps him close to the market every day. He sees where talent is moving, what competitors are doing, how remuneration is shifting and what's working elsewhere - an outside perspective grounded in current reality, not nostalgia.

About Richard
Richard looking out of the window in contemplation

Sometimes you need advice. Sometimes you just need someone credible enough to think it through with.

What's Keeping You Thinking

What's on your desk right now?

Most conversations with Richard start with something specific. See if any of these sound familiar.

An executive desk with architectural blueprints and warm lamp light

Problems

Something needs fixing now.

  • Key person leaving
  • Underperformance
  • Growth stalled
  • Revenue imbalance
  • Leadership gaps
  • Retention issues

Challenges

Something is changing and you need to get it right.

  • New leadership
  • Remuneration change
  • Office expansion or move
  • Team restructure
  • Succession planning
  • Rapid growth

Strategy

You're deciding where to go next.

  • New markets
  • New geography
  • Temp / contract revenue
  • Business development
  • People strategy
  • Restructuring

Beyond Your Four Walls

You see your business. Richard sees what's happening around it.

When you're inside a business every day, you naturally see decisions through the lens of your own people, performance and experience. Running Lusso Search keeps Richard connected to what's happening across the wider recruitment market.

Put those two perspectives together and you make better-informed decisions.

You See

  • Your numbers
  • Your people
  • Your clients
  • Your culture
  • Your history
  • Your ambitions
  • Your limitations
  • Your problems

Better Informed Decisions

Richard Sees

  • Talent movement
  • Competitor activity
  • Remuneration trends
  • Market sentiment
  • Growth markets
  • Leadership benchmarks
  • Recruiter expectations
  • What works elsewhere

Not sure which you need? That's what the first conversation is for.

Book a Discovery Call

Ways to Work Together

Two ways to engage. Nothing else to figure out.

Project Advisory

When something specific needs solving.

1Initial Discovery
2Scope
3Agreed Project & Fee
4Delivery

Retained Advisory

Richard in your corner, ongoing.

1Initial Discovery
2Agree Level of Support
3Monthly Retainer
4Strategic Sessions + Ad-hoc Access

If a retained issue becomes a substantial standalone piece of work, we scope it separately as a project. Project fees are scoped individually; ongoing Advisory is agreed as a monthly retainer after discovery.

Practical Method

Advisory is practical, not theoretical.

Diagnose
Prioritise
Plan
Execute
Review
Adjust

The objective isn't a strategy document. It's a better-performing business.

Real-World Scenarios

These are the conversations Richard actually has.

Two professionals in a private consultation, London skyline at dusk

"My best manager has resigned."

People · Retention · Search

"This team should be doing twice what it is."

Performance · Structure

"We want to launch into the US."

Strategy · New Markets

"Our commission scheme isn't working."

Remuneration · Incentives

"We're too dependent on three clients."

Risk · Business Development

"I think we need to restructure."

Structure · Leadership
London skyline at night from an elevated terrace

Thinking Bigger?

Buying, selling or investing is a different conversation.

Acquisitions, disposals, mergers, investment and deal engineering belong within Lusso Transactions.

Explore Transactions

Proof

Good advice should change something.

20+ years

In recruitment leadership across the built environment

Growth & turnaround

Led teams through expansion, restructure and recovery

Daily market view

Running Lusso Search keeps Richard close to what's happening now

In Their Words

"Richard's advice has made a genuine difference to our business. His experience of running recruitment companies means he understands the challenges owners face and, more importantly, knows what actually works."

"He has helped us identify opportunities and provided practical, commercially focused advice that we have been able to put into action. Having Richard as a trusted sounding board has given a valuable perspective on the business and the decisions we need to make to grow."

"I would highly recommend his advisory services to any recruitment business owner who wants experienced, straight-talking advice from someone who has genuinely been there and done it."

Kristen Zeilerbauer

CEO · Madison Berkeley

You don't need to know what kind of help you need.

That's what the first conversation is for.

Tell Richard what's happening in the business and what you're trying to achieve. He'll help establish whether Lusso Advisory is relevant - and if so, whether a defined project or a retained relationship makes most sense.

Book an Advisory Discovery Call

Confidential · No Obligation · Project or Retained Support

Start a Conversation

Not every conversation needs an immediate outcome.

Whether you're considering your next move, thinking about the direction of your business or quietly exploring what it might be worth, it starts with a conversation.